Privacy

Who is responsible

The data controller is [LEGAL_ENTITY_NAME], [REGISTERED_ADDRESS], Tunisia. For any question about your data, write to contact@carthada.com.

What this website collects

This website has no contact form, no user accounts, no advertising and no analytics. It sets no tracking cookies.

The site is hosted by Vercel Inc. Like any web host, Vercel processes technical data needed to deliver the pages and keep the service secure, such as your IP address, the page requested, and the date and time of the request.

When you contact us

If you write to us by email or WhatsApp, we receive the details you choose to send:

• your name and your email address or telephone number;
• the organisation you work for, if you mention it;
• the content of your message.

We use this information only to reply to you and to prepare any work you ask us to discuss. Messages sent through WhatsApp are also handled by WhatsApp under its own privacy policy.

Legal basis

We handle contact requests on the basis of your consent, given when you write to us, and of our legitimate interest in answering enquiries about our services.

How long we keep it

We keep enquiries for as long as the conversation lasts and for up to 24 months after the last exchange, unless a contract or a legal obligation requires a longer period. You can ask us to delete your messages sooner.

Who receives it

We do not sell personal data and we do not share it for advertising. It is accessible only to the Carthada team and to the providers that operate our hosting, email and messaging services, some of which are located outside Tunisia and the European Union.

Your rights

Under the Tunisian data protection law (Organic Act No. 2004-63 of 27 July 2004), you have the right to access your personal data, to have it corrected or deleted, and to object to its processing. You may also contact the Instance Nationale de Protection des Données Personnelles (INPDP).

If you are in the European Union, the General Data Protection Regulation (GDPR) also gives you the right to restrict processing, to data portability, to withdraw consent at any time, and to lodge a complaint with your local data protection authority.

To exercise any of these rights, write to contact@carthada.com.

Changes to this page

We will update this page if the website or the way we handle data changes, and before this draft is approved.